Standby Positions & 7-minute rule
AM MORNING STANDBY (4HRS PAID)
Crosswalk attendant is ready and at the location they are on standby for in case someone calls in sick. If
no one calls in sick for the first shift of the day and standby is no longer needed, the staff is paid for four
hours and can go home. If it so happens that an intersection needs to be filled and the standby is
covering for that region, they are to cover and will be paid for 7 hours instead of 4. Standby will Clock in
three times for the three shift times scheduled and two and a half hour will be added at the end of your
shift totalling 7 hours for the day.
AM/PM STANDBY FOR ALL THREE SHIFTS (7 HOURS PAID)
Crosswalk Safety Ambassador is ready to work for all three shifts required in the designated area they
are standby for. After each shift standby are not needed, staff will be notified and will await their next
sign in time. After the last shift if all attendants are signed in, then staff are no longer required as
standby for the day and will be paid for the 7 hours and are able to depart.
Stand By: 3 Stand by shifts per day are assigned for the entire program.
Each stand by is broken down into three large areas being. a) West b) Central c) Scarborough (East
Toronto). All standbys are assigned a central location for the duration of their shift. This location may be
pinpointed at an intersection another colleague may be positioned at, a local coffee shop, gas station, or
public library. Being in a central location is important to ensure travel time is reduced when called on to
support a nearby intersection. Standbys are offered an uber if they do not have access to a personal
vehicle in order to get them to the location as fast as possible. It is the staff’s responsibility to find their
own transportation back home at the end of the shift. The West and Scarborough standbys are on guard
for the entire day (total 7-hour period) while the central stand by is on guard for only the morning shift.
The central standby is required to fulfill an entire (7 hour) service if assigned a location that requires
A standby staff forfeits the right to deny their services when contacted to aid under the following
Expectations: - West standby is expected to travel to the west and center parts of the city up to the DVP
highway when needed - Scarborough standby is expected to travel anywhere in Scarborough along with
the center of the city up to Allan Road. - Centre Standby is expected to travel not only the center but also
the west or east part of the city.
If a standby is called in for the first shift but is unable to complete the second and third shift, they will
only get paid for the 1.5 hours that they have worked. If a standby does two shifts and completes the
third, payment will be made for all three shifts. If all three shifts are completed, you will get a 2.5 hour
bonus added on which total hours completed is 7 hours.
7 Minute Rule
The 7-minute rule is very important to the management team and states that the Crosswalk Safety
Ambassador can only be late up to 7 minutes max after your start time stated on humanity. Staff signing
in at 7:30am must be signed in by 7:37am. If the CSA has not clocked in, they must call their Area
manager and let them know why they have not clocked in yet. If the Area Manager receives no call, then
they are to call the late staff member just once and find out where that staff is. If the staff member does
not pick up on the Area Managers attempt, then a stand by in that region will be deployed. Once that
happens the staff member will be reprimanded. If the staff member shows up at 8am for example
without any notice of clarification, they will be sent home without pay as the stand by will have already
took control over that intersection by then.